Kimi is up.
No incidents in the last 90 days.
If Kimi is down for you
- Check whether Kimi is down for everyone with the status above, or see if others are reporting problems.
- If Kimi is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact Kimi support ↗ with the time the problem started.
Common Kimi problems and fixes
Kimi won't load or keeps spinning
If Kimi is up for everyone, close and reopen the app, or try the website in a private window. Switching between Wi-Fi and mobile data also helps.
You can't log in
Login problems often come before a full outage. If many people report them, wait it out. Resetting your password during an outage rarely helps.
Messages or posts won't send or load
Check your connection with another app first. If others work, it's likely Kimi. Your messages usually send once it's back.
It works on one device but not another
Update the app and restart the device. If only one device fails, the problem is that device, not Kimi.
Kimi status FAQ
Is Kimi down right now?
Kimi is up. We check Kimi every 3 minutes and also show Kimi's own status page and problem reports from other users.
Why is Kimi not working for me?
If Kimi is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when Kimi is back up?
Sign up for a free alert on this page. We'll send one email when Kimi goes down and one when it's back.
How do I contact Kimi support?
Go to Kimi's help center. Tell them the time the problem started and the error you see.