DeepSeek is up.
If DeepSeek is down for you
- Check whether DeepSeek is down for everyone with the status above, or see if others are reporting problems.
- If DeepSeek is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact DeepSeek support ↗ with the time the problem started.
Common DeepSeek problems and fixes
DeepSeek won't load or keeps spinning
If DeepSeek is up for everyone, close and reopen the app, or try the website in a private window. Switching between Wi-Fi and mobile data also helps.
You can't log in
Login problems often come before a full outage. If many people report them, wait it out. Resetting your password during an outage rarely helps.
Messages or posts won't send or load
Check your connection with another app first. If others work, it's likely DeepSeek. Your messages usually send once it's back.
It works on one device but not another
Update the app and restart the device. If only one device fails, the problem is that device, not DeepSeek.
DeepSeek status FAQ
Is DeepSeek down right now?
DeepSeek is up. We check DeepSeek every 3 minutes and also show DeepSeek's own status page and problem reports from other users.
Why is DeepSeek not working for me?
If DeepSeek is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when DeepSeek is back up?
Sign up for a free alert on this page. We'll send one email when DeepSeek goes down and one when it's back.
How do I contact DeepSeek support?
Go to DeepSeek's help center. Tell them the time the problem started and the error you see.