Claude is up.
We are investigating elevated errors on requests to Claude Opus 5.5. We will provide an update as soon as possible.
We are investigating elevated errors on requests to Claude Mythos 5.1 and Claude Fable 5.1. We will provide an update as soon as possible.
We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Users may see failed requests, errors loading or sending conversations, or be asked to…
We are investigating elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5. We will provide an update as soon as possible.
We are aware of an issue affecting users interacting with subscriptions via Google Play, such as when creating a new subscription on Android devices. Google has confirmed an issue with Google Play, and we are awaiting th…
If Claude is down for you
- Check whether Claude is down for everyone with the status above, or see if others are reporting problems.
- If Claude is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact Claude support ↗ with the time the problem started.
Common Claude problems and fixes
Claude won't load or keeps spinning
If Claude is up for everyone, close and reopen the app, or try the website in a private window. Switching between Wi-Fi and mobile data also helps.
You can't log in
Login problems often come before a full outage. If many people report them, wait it out. Resetting your password during an outage rarely helps.
Messages or posts won't send or load
Check your connection with another app first. If others work, it's likely Claude. Your messages usually send once it's back.
It works on one device but not another
Update the app and restart the device. If only one device fails, the problem is that device, not Claude.
Claude status FAQ
Is Claude down right now?
Claude is up. We check Claude every 3 minutes and also show Claude's own status page and problem reports from other users.
Why is Claude not working for me?
If Claude is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when Claude is back up?
Sign up for a free alert on this page. We'll send one email when Claude goes down and one when it's back.
How do I contact Claude support?
Go to Claude's help center. Tell them the time the problem started and the error you see.