WP Engine is up.
If WP Engine is down for you
- Check whether WP Engine is down for everyone with the status above, or see if others are reporting problems.
- If WP Engine is up but your site isn't loading, check your own site. The problem may be your site, your DNS or your connection.
- Still stuck? Contact WP Engine support ↗ with the time the problem started.
Common WP Engine problems and fixes
WordPress shows a white screen or 500 error
Usually caused by a plugin or theme update, not WP Engine. Restore the last backup from your WP Engine dashboard, or turn off the newest plugin.
Your site is slow
Clear the WP Engine cache from the dashboard. If it's slow for everyone at once, check the status above.
The dashboard won't load
Your live site can stay up even when the dashboard is down. Check the official status page above.
WP Engine status FAQ
Is WP Engine down right now?
WP Engine is up. We check WP Engine every 3 minutes and also show WP Engine's own status page and problem reports from other users.
Why is my WP Engine site not loading?
If WP Engine is up, the problem is probably your site, your domain or your internet connection. Use our free check to test your own site.
How do I know when WP Engine is back up?
Sign up for a free alert on this page. We'll send one email when WP Engine goes down and one when it's back.
How do I contact WP Engine support?
Go to WP Engine's help center. Tell them the time the problem started and the error you see.