WhatsApp is up.
If WhatsApp is down for you
- Check whether WhatsApp is down for everyone with the status above, or see if others are reporting problems.
- If WhatsApp is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact WhatsApp support ↗ with the time the problem started.
Common WhatsApp problems and fixes
WhatsApp won't load or keeps spinning
If WhatsApp is up for everyone, close and reopen the app, or try the website in a private window. Switching between Wi-Fi and mobile data also helps.
You can't log in
Login problems often come before a full outage. If many people report them, wait it out. Resetting your password during an outage rarely helps.
Messages or posts won't send or load
Check your connection with another app first. If others work, it's likely WhatsApp. Your messages usually send once it's back.
It works on one device but not another
Update the app and restart the device. If only one device fails, the problem is that device, not WhatsApp.
WhatsApp status FAQ
Is WhatsApp down right now?
WhatsApp is up. We check WhatsApp every 3 minutes and also show WhatsApp's own status page and problem reports from other users.
Why is WhatsApp not working for me?
If WhatsApp is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when WhatsApp is back up?
Sign up for a free alert on this page. We'll send one email when WhatsApp goes down and one when it's back.
How do I contact WhatsApp support?
Go to WhatsApp's help center. Tell them the time the problem started and the error you see.