Verizon is up.
If Verizon is down for you
- Check whether Verizon is down for everyone with the status above, or see if others are reporting problems.
- If Verizon is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact Verizon support ↗ with the time the problem started.
Common Verizon problems and fixes
No signal or "SOS only" on your phone
Restart your phone and toggle airplane mode. If friends on Verizon have the same problem, it's an outage. Wi-Fi calling can still work.
Home internet is down
Restart your modem and router: unplug for 30 seconds. If lights still show an error, Verizon is likely having a problem in your area.
Calls or texts won't go through
Try sending over Wi-Fi with an app like WhatsApp or iMessage. Verizon outages often hit voice and text first.
The website or app won't let you log in
Account tools can go down while service still works. Your phone and internet may be fine.
Verizon status FAQ
Is Verizon down right now?
Verizon is up. We check Verizon every 3 minutes and also show Verizon's own status page and problem reports from other users.
Why is Verizon not working for me?
If Verizon is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when Verizon is back up?
Sign up for a free alert on this page. We'll send one email when Verizon goes down and one when it's back.
How do I contact Verizon support?
Go to Verizon's help center. Tell them the time the problem started and the error you see.