TikTok is up.
If TikTok is down for you
- Check whether TikTok is down for everyone with the status above, or see if others are reporting problems.
- If TikTok is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact TikTok support ↗ with the time the problem started.
Common TikTok problems and fixes
TikTok won't load or keeps spinning
If TikTok is up for everyone, close and reopen the app, or try the website in a private window. Switching between Wi-Fi and mobile data also helps.
You can't log in
Login problems often come before a full outage. If many people report them, wait it out. Resetting your password during an outage rarely helps.
Messages or posts won't send or load
Check your connection with another app first. If others work, it's likely TikTok. Your messages usually send once it's back.
It works on one device but not another
Update the app and restart the device. If only one device fails, the problem is that device, not TikTok.
TikTok status FAQ
Is TikTok down right now?
TikTok is up. We check TikTok every 3 minutes and also show TikTok's own status page and problem reports from other users.
Why is TikTok not working for me?
If TikTok is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when TikTok is back up?
Sign up for a free alert on this page. We'll send one email when TikTok goes down and one when it's back.
How do I contact TikTok support?
Go to TikTok's help center. Tell them the time the problem started and the error you see.