Steam is up.
If Steam is down for you
- Check whether Steam is down for everyone with the status above, or see if others are reporting problems.
- If Steam is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact Steam support ↗ with the time the problem started.
Common Steam problems and fixes
You can't connect to Steam servers
If Steam is up for everyone, restart your console or PC and your router. Check that your internet works in another app.
Matchmaking or login fails
These often break first during an outage or right after an update. Check for a game update, then wait a few minutes and retry.
You keep getting kicked or lagging
Lag for everyone means Steam servers are struggling. Lag only for you usually means your Wi-Fi. Try a wired connection.
Store or purchases aren't working
Don't buy twice. Purchases made during an outage usually show up once Steam is back.
Steam status FAQ
Is Steam down right now?
Steam is up. We check Steam every 3 minutes and also show Steam's own status page and problem reports from other users.
Why is Steam not working for me?
If Steam is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when Steam is back up?
Sign up for a free alert on this page. We'll send one email when Steam goes down and one when it's back.
How do I contact Steam support?
Go to Steam's help center. Tell them the time the problem started and the error you see.