Snapchat is up.
If Snapchat is down for you
- Check whether Snapchat is down for everyone with the status above, or see if others are reporting problems.
- If Snapchat is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact Snapchat support ↗ with the time the problem started.
Common Snapchat problems and fixes
Snapchat won't load or keeps spinning
If Snapchat is up for everyone, close and reopen the app, or try the website in a private window. Switching between Wi-Fi and mobile data also helps.
You can't log in
Login problems often come before a full outage. If many people report them, wait it out. Resetting your password during an outage rarely helps.
Messages or posts won't send or load
Check your connection with another app first. If others work, it's likely Snapchat. Your messages usually send once it's back.
It works on one device but not another
Update the app and restart the device. If only one device fails, the problem is that device, not Snapchat.
Snapchat status FAQ
Is Snapchat down right now?
Snapchat is up. We check Snapchat every 3 minutes and also show Snapchat's own status page and problem reports from other users.
Why is Snapchat not working for me?
If Snapchat is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when Snapchat is back up?
Sign up for a free alert on this page. We'll send one email when Snapchat goes down and one when it's back.
How do I contact Snapchat support?
Go to Snapchat's help center. Tell them the time the problem started and the error you see.