PlayStation Network is up.
If PlayStation Network is down for you
- Check whether PlayStation Network is down for everyone with the status above, or see if others are reporting problems.
- If PlayStation Network is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact PlayStation Network support ↗ with the time the problem started.
Common PlayStation Network problems and fixes
You can't connect to PlayStation Network servers
If PlayStation Network is up for everyone, restart your console or PC and your router. Check that your internet works in another app.
Matchmaking or login fails
These often break first during an outage or right after an update. Check for a game update, then wait a few minutes and retry.
You keep getting kicked or lagging
Lag for everyone means PlayStation Network servers are struggling. Lag only for you usually means your Wi-Fi. Try a wired connection.
Store or purchases aren't working
Don't buy twice. Purchases made during an outage usually show up once PlayStation Network is back.
PlayStation Network status FAQ
Is PlayStation Network down right now?
PlayStation Network is up. We check PlayStation Network every 3 minutes and also show PlayStation Network's own status page and problem reports from other users.
Why is PlayStation Network not working for me?
If PlayStation Network is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when PlayStation Network is back up?
Sign up for a free alert on this page. We'll send one email when PlayStation Network goes down and one when it's back.
How do I contact PlayStation Network support?
Go to PlayStation Network's help center. Tell them the time the problem started and the error you see.