Outlook / Hotmail is up.
If Outlook / Hotmail is down for you
- Check whether Outlook / Hotmail is down for everyone with the status above, or see if others are reporting problems.
- If Outlook / Hotmail is up but not working for you, restart the app and your device, and check your internet connection.
- Still stuck? Contact Outlook / Hotmail support ↗ with the time the problem started.
Common Outlook / Hotmail problems and fixes
Outlook / Hotmail won't load or keeps spinning
If Outlook / Hotmail is up for everyone, close and reopen the app, or try the website in a private window. Switching between Wi-Fi and mobile data also helps.
You can't log in
Login problems often come before a full outage. If many people report them, wait it out. Resetting your password during an outage rarely helps.
Messages or posts won't send or load
Check your connection with another app first. If others work, it's likely Outlook / Hotmail. Your messages usually send once it's back.
It works on one device but not another
Update the app and restart the device. If only one device fails, the problem is that device, not Outlook / Hotmail.
Outlook / Hotmail status FAQ
Is Outlook / Hotmail down right now?
Outlook / Hotmail is up. We check Outlook / Hotmail every 3 minutes and also show Outlook / Hotmail's own status page and problem reports from other users.
Why is Outlook / Hotmail not working for me?
If Outlook / Hotmail is up for everyone, the problem is probably your app, your device or your internet connection. Restart the app and your device first.
How do I know when Outlook / Hotmail is back up?
Sign up for a free alert on this page. We'll send one email when Outlook / Hotmail goes down and one when it's back.
How do I contact Outlook / Hotmail support?
Go to Outlook / Hotmail's help center. Tell them the time the problem started and the error you see.